Phillip Escamilla
Technical Support Analyst 

Phillip moved to Phoenix during the summer of 1995. He worked in consumer credit and credit analysis for 6 years before moving into the area of mortgage banking and wholesale. Phillip has always enjoyed helping others find solutions and work through problems. At ARMLS he has distinguished himself by his ability to analyze and diagnose technical problems, earning him rapid promotion to second tier support. He is known as unflappable and patient in all of his Subscriber encounters. Phillip is the director of a non-profit organization that focuses on encouraging, motivating and supporting many youth oriented activities.

Jenn Dunneback
Level II Support Specialist  

Jenn joined ARMLS in 2008 bringing with her over six years experience in real estate brokerage. She has worked as a listing manager handling all phases of the listing from data collection and input to marketing to seller relations. She also is well versed in all aspects of the transaction from offer to contract to close. Jenn finds that her Realtor experiences add greatly to her interactions with Realtors who need her assistance. She knows their challenges and gets that even a small amount of information or help can make a difference. Jenn’s interests include interior design, architectural design and drafting.

Christine Archuleta
Customer Support Representative 

Christine brings to ARMLS a background in customer service, training and account managing since 1984. Born and raised in Cleveland, Ohio she ventured out West over 30 years ago. She is a natural when it comes to helping Subscribers. She will tell you there is nothing like the feeling when she solves a problem and gets Subscribers on their way to doing what they do best. Christine is particularly proud of her son who serves his country in the US Army as a Chief Warrant Officer. Christine loves her position with ARMLS and enjoys learning "something new” everyday!

Mary Scheeler
Customer Support Representative 

Mary moved to the Valley of the Sun from the rainy city of Seattle. Over the years she has worked in various real estate related industries before joining the ARMLS staff in 2009. Mary has supported agents by providing computer graphics for property flyers and other marketing collateral. She draws from her background of assisting Agents to provide premium Helpdesk service to busy Agents. Mary thrives on the great morale of her co-workers and will tell you ARMLS is a great place to work.

Sue Tasso
Customer Support Representative 

Sue moved to Arizona from Michigan in 1978 to visit a friend and never left. Her entrepreneurial bent led her to start and operate her own business in tree removal and site clearing for 19 years. Sue brings six years experience to the ARMLS Helpdesk as a residential REALTOR® in the Valley. Her work as a title escrow assistant completes her well rounded grasp of what our Subscribers contend with daily. Sue really enjoys the “helping” that comes with her customer service position. Sue believes that the Subscribers are nice folks who greatly add to her job satisfaction.

April Merl

Customer Support Representative

After a four year stint in Oregon, April moved back to her native Arizona in 2010 to be close to family and friends.  She joined the ARMLS team as a Customer Support Specialist in early 2011 with three years experience in commercial real estate appraisal production.  April, a problem solver with strong organization skills, revels in assisting Subscribers with their MLS issues.  She understands the challenges inherent in a system constantly changing and improving, and draws on her patience and MLS knowledge to get Subscribers back to work with their issues solved. April and her husband enjoy the outdoors and time spent with their two feisty dachshunds.